UPS Integrad Opens In McKinney, TX
The new UPS Integrad® facility bolsters UPS’s growing portfolio of advanced training sites, increasing the pace of preparing UPS drivers to serve customers safely and efficiently. “UPS Integrad next generation curriculum teaches drivers time-tested work methods in an experiential learning setting,” said Joe Finamore, UPS vice president of Global Leadership and Talent Development. “UPS customers have come to expect superior service from their UPS driver,” said Craig Wiltz, president of UPS’s Red River District. Since the first UPS Integrad site opened in Landover, Md., in 2007, UPS has seen dramatic improvement in safety, production and service indices, as well as workforce retention. UPS Integrad training uses a mixture of 3-D computer simulations, webcast learning modules and traditional classroom instruction to complement activity in a controlled environment to reinforce safety, delivery and customer service training.