eCommerce Growth will Continue to Depend on Major Transportation Providers
eCommerce Growth will Continue to Depend on Major Transportation ProvidersNinety-five Percent of eCommerce Packages in U.S. • Retail and Logistics Collaboration during Peak season – eCommerce growth is outpacing network capacity growth, and this is increasingly evident during the holiday season, Peak shipping season. • Rationalization of “free shipping” – Nine in 10 consumers take some sort of action during the purchase process to qualify for free shipping, whether that’s bundling or choosing a slower shipping speed. Consumers have come to expect free shipping, but will retailers continue to cover the cost? Retailers and logistics providers must collaborate and set reasonable expectations for holiday shipping, in order to best serve customers.
