E-Commerce Expansion Fuels Robust Returns With National Returns Day Expected To Hit New Record
“A customer-friendly returns program is now an essential part of any successful e-commerce program, and UPS continues to expand its suite of innovative solutions to help shippers. On UPS National Returns Day, predicted to be Jan. 3, the count is expected to peak at 1.4 million packages, up 8% from a year ago and marking a fifth-consecutive yearly record. The returns delivered in 2017 are part of the 750 million packages UPS is projected to deliver between Thanksgiving and New Year Eve, a nearly