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Michaels Customers Can Now Pick Up And Drop Off Packages At More Than 1,100 Stores Nationwide Through UPS Access Point Locations

US 10/07/19Atlanta, GANew, Convenient Offering Allows Creative Enthusiasts to Pick up and Drop Off with Greater FlexibilityThe Michaels Companies, Inc., (NASDAQ: MIK) the largest arts and crafts retail chain in North America, and UPS (NYSE: UPS) today announce the complete rollout of UPS Access Point® locations to more than 1,100 Michaels Companies stores nationwide – just in time for Halloween crafting and decorations. UPS is also working with merchants to provide shoppers the option of selecti

By | 2019-10-06T17:00:00+00:00 October 6th, 2019|companies, News|0 Comments

UPS Launches My Choice® For Business Platform To Enhance Visibility And Control For SMBs

UPS My Choice® for business will enable a consistent customer experience for both business-to-consumer (B2C) and business-to-business (B2B) companies. “We’re excited to offer a full suite of UPS My Choice® capabilities to our SMB customers so they have more visibility and control than ever before,” said Kevin Warren, Chief Marketing Officer at UPS. Streamlining and optimizing the customer experience is key to helping SMBs build a reputable brand and earn repeat business. UPS My Choice® for busin

By | 2019-07-22T17:00:00+00:00 July 22nd, 2019|companies, News|0 Comments

UPS Teams Up With ShopRunner To Offer Free ShopRunner Memberships, Connecting Retailers With 58 Million UPS My Choice Members

“We’re thrilled to add yet another unique value to the UPS My Choice program,” said Kevin Warren, UPS’s chief marketing officer. “Retailers benefit by connecting to the UPS My Choice customer base, which is comprised of savvy and loyal shoppers.”For ShopRunner, the deal benefits its retail partners and millions of members. To sign up for the UPS My Choice service, or, if you are a member and want to explore the ShopRunner deal, click here. UPS expects to continue making the service more valuable

By | 2019-06-02T17:00:00+00:00 June 2nd, 2019|companies, News|0 Comments

UPS Offers Consumers Incentives To Make Holiday Shipping Easier And More Convenient

US 12/03/18Atlanta, GAConsumer rewards program launched for deliveries to UPS Access Point® locationsEligible shipments earn consumers rewards valued at up to $20Holiday parties. UPS (NYSE: UPS) understands that the most wonderful time of the year may also be your busiest. Known as UPS Access Point® locations, they include nearly 9,000 pick-up locations, including The UPS Store® locations and local businesses across the U.S. – such as neighborhood delis, dry cleaners and flower shops. To begin e

By | 2018-12-02T16:00:00+00:00 December 2nd, 2018|companies, News|0 Comments

UPS My Choice Service Expands To 96 Additional Countries And Territories

The expansion, which takes UPS My Choice service far beyond the original 16-country-and-territory footprint, comes in two phases: The first brought the service to 48 additional locations worldwide over the summer. Phase two, which includes another 48 countries and territories, begins this month with completion expected this year. Adding countries and territories to the UPS My Choice program reflects that UPS understands consumer demands and preferences in the digital age. Expanding the UPS My Ch

By | 2018-10-10T17:00:00+00:00 October 10th, 2018|companies, News|0 Comments

UPS Connects Retailers And 43 Million Consumers Via The UPS My Choice Deals Site

US 04/18/18Atlanta, GASite allows UPS My Choice members access to hundreds of deals and discountsNo separate log-in required for free perk for UPS My Choice membersBusinesses benefit from millions of potential customersUPS (NYSE: UPS) today announced the launch of its UPS My Choice Deals site offering retailers an exclusive platform to reach more than 43 million UPS My Choice members with special deals and discounts. UPS My Choice service offers more choice and control over package deliveries, a

By | 2018-04-17T17:00:00+00:00 April 17th, 2018|companies, News|0 Comments

UPS Chatbot Now Available Via The Google Assistant

US 03/14/18Atlanta, GAUsers can speak with the UPS chatbot via Google Assistant on compatible devices like Google HomeUPS (NYSE:UPS) today announced it has launched its popular chatbot on the Google Assistant, giving customers another convenient way to retrieve information on package deliveries and other UPS services via the Assistant on Android phones, iPhones, smart speakers like Google Home and other compatible devices. The chatbot’s expansion to the Google Assistant also marks an important s

By | 2018-03-15T00:55:04+00:00 March 15th, 2018|companies, News|0 Comments

UPS Revs Up Customer Experience, Integrates Chatbot With UPS My Choice

The chatbot enables a customer to log in to their UPS My Choice Account. Now, it lets UPS My Choice members retrieve detailed information about their shipments more easily. “The integration of our chatbot with UPS My Choice is a big leap forward for the customer service UPS offers,” said Stuart Marcus, UPS vice president of customer technology marketing. The UPS chatbot now provides UPS My Choice members with a convenient and conversational interface. But UPS plans to add even more sophisticated

By | 2017-05-15T00:53:00+00:00 May 15th, 2017|companies|0 Comments

UPS Launches Chatbot And Accelerates On Path Toward Use Of Artificial Intelligence

The UPS chatbot, available through Facebook Messenger, Skype and Amazon platforms, provides users with a convenient and conversational interface that is different from those offered on the UPS website or UPS mobile apps. For example, UPS customers can use simple phrases like “shipping rates” to get prompt voice responses in English. Amazon users can access the UPS chatbot through Amazon’s virtual assistant Alexa, which features voice-recognition capabilities. “The UPS chatbot and the upcoming in

By | 2016-11-21T21:52:38+00:00 November 21st, 2016|News, shippers, Shipping|0 Comments

UPS Completes Spanish Language Option For United States UPS My Choice And UPS.com Customers

Consumers can sign up for UPS My Choice service in Spanish by visiting www.ups.com/mychoice and choosing United States - Español from the location selector. With more than 29 million members worldwide, the UPS My Choice service gives businesses and consumers unprecedented choice, convenience and control over how they receive eligible home deliveries. Many Hispanic consumers and small businesses are looking for Spanish language services and UPS My Choice in Spanish now fills that need. The UPS My

By | 2016-11-04T15:55:51+00:00 November 1st, 2016|News, shippers, Shipping|0 Comments