FedEx Express Recognizes “Employee Heroes” for Exceptional Customer and Community Service

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FedEx Express Recognizes “Employee Heroes” for Exceptional Customer and Community Service

Company: fedex, Profile: FedEx, Date: October 17, 2013


Every year, FedEx Express recognizes its employees around the world who demonstrate outstanding service and community responsibility.
In the U.S./Canada/Latin American region this year, more than 100 FedEx Express employees were nominated.
Ryan Vercelli, Courier, Scottsdale, Ariz., was making deliveries when a man flagged down his FedEx Express truck.
“It is an honor to recognize our employees’ heroism, professionalism and dedication to their communities and customers,” said David J. Bronczek, president and CEO, FedEx Express.
Because of his quick-thinking and courage, Taurus helped save his neighbors’ lives that day.


FedEx Express Recognizes “Employee Heroes” for Exceptional Customer and Community Service

MEMPHIS, Tenn., Oct. 17, 2013 – FedEx Express, the express transportation unit of FedEx Corp., (NYSE: FDX), has awarded one of its highest honors to 24 employees who went above and beyond to serve their communities and customers.

Every year, FedEx Express recognizes its employees around the world who demonstrate outstanding service and community responsibility. In the U.S./Canada/Latin American region this year, more than 100 FedEx Express employees were nominated. The winners will be recognized at a special ceremony in Memphis on Oct. 17.

“It is an honor to recognize our employees’ heroism, professionalism and dedication to their communities and customers,” said David J. Bronczek, president and CEO, FedEx Express. “These honorees are truly everyday FedEx heroes who never cease to amaze us with the things they do for our customers, our communities and for each other.”

FedEx Express employs more than 150,000 worldwide; in almost 40 years, only 710 employees have received these prestigious company awards.

Following are summaries of the actions of those honored:

FedEx Humanitarian Award Winners

Carl Harris, Security Officer, Memphis, Tenn., immediately began performing CPR on a fellow employee who had suddenly collapsed and stopped breathing. Thanks to Officer Harris, the employee survived and received further life-saving treatment when the local fire department arrived, and later at the hospital.

immediately began performing CPR on a fellow employee who had suddenly collapsed and stopped breathing. Thanks to Officer Harris, the employee survived and received further life-saving treatment when the local fire department arrived, and later at the hospital. Brian Haskell, Courier, Green Bay, Wis., was on his way to a wedding when he witnessed a minivan flip over and land in the median. Without hesitation, Brian assisted the injured passengers and helped save two lives that day.

was on his way to a wedding when he witnessed a minivan flip over and land in the median. Without hesitation, Brian assisted the injured passengers and helped save two lives that day. James Miller, Courier, Middletown, Pa., witnessed a dump truck overturn. James kicked out the windshield and pulled the driver to safety. The driver was in shock, so James talked to him to keep him awake until the paramedics arrived.

witnessed a dump truck overturn. James kicked out the windshield and pulled the driver to safety. The driver was in shock, so James talked to him to keep him awake until the paramedics arrived. Elaine Morton, Senior Manager Hub Operations, Memphis, Tenn., selflessly helped and supported a co-worker through multiple major medical issues. Elaine became her caretaker until she was able to care for herself and return to work.

selflessly helped and supported a co-worker through multiple major medical issues. Elaine became her caretaker until she was able to care for herself and return to work. Mark Perseo, Manager Ramp Operations, Fort Myers, Fla., volunteered to foster a homeless teenager who was dropped off at their local church. Thanks to the love and support from the Perseo family, the teenager is doing well.

volunteered to foster a homeless teenager who was dropped off at their local church. Thanks to the love and support from the Perseo family, the teenager is doing well. Matthew Rackovan, Courier, Earth City, Mo., was delivering packages when he noticed an elderly woman fall while carrying a glass casserole dish. He called 911 and applied pressure to the deep neck wound caused by the shattered glass until paramedics arrived.

was delivering packages when he noticed an elderly woman fall while carrying a glass casserole dish. He called 911 and applied pressure to the deep neck wound caused by the shattered glass until paramedics arrived. Taurus Shannon, Courier, New York, N.Y., awoke to his apartment complex engulfed in flames. Disregarding personal safety, Taurus immediately banged on neighbors’ doors so they could evacuate. Because of his quick-thinking and courage, Taurus helped save his neighbors’ lives that day.

awoke to his apartment complex engulfed in flames. Disregarding personal safety, Taurus immediately banged on neighbors’ doors so they could evacuate. Because of his quick-thinking and courage, Taurus helped save his neighbors’ lives that day. Ryan Vercelli, Courier, Scottsdale, Ariz., was making deliveries when a man flagged down his FedEx Express truck. The man’s brother was in cardiac arrest and needed Ryan’s help. With instructions from the 911 operator, Ryan alternated performing CPR with the unconscious man’s brother until paramedics arrived.

FedEx Customer Service Award Winners

Company Information:

Company: fedex, Profile: FedEx, Date: October 17, 2013


Every year, FedEx Express recognizes its employees around the world who demonstrate outstanding service and community responsibility.
In the U.S./Canada/Latin American region this year, more than 100 FedEx Express employees were nominated.
Ryan Vercelli, Courier, Scottsdale, Ariz., was making deliveries when a man flagged down his FedEx Express truck.
“It is an honor to recognize our employees’ heroism, professionalism and dedication to their communities and customers,” said David J. Bronczek, president and CEO, FedEx Express.
Because of his quick-thinking and courage, Taurus helped save his neighbors’ lives that day.


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By | 2016-09-02T06:59:26+00:00 October 17th, 2013|fedex, News, shippers, Shipping|0 Comments

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