Daily Archives: May 20, 2016

FedEx Freight Supports Joni and Friends in Transporting Wheelchairs

FedEx Freight Supports Joni and Friends in Transporting WheelchairsMEMPHIS, Tenn., May 20, 2016 – FedEx Freight is working with Joni and Friends International Disability Center to transport used wheelchairs from local collection sites to correctional facilities where they are restored. “Through the use of our resources and network, we are able to help make a difference to so many throughout the world.”About FedEx FreightWith corporate offices in Memphis, Tenn., FedEx Freight Segment includes FedEx Freight, a leading U.S. provider of LTL freight services; FedEx Freight Canada, an LTL operating company serving most points in Canada; and FedEx Custom Critical, North America’s largest time-specific, critical shipment carrier. “FedEx Freight is pleased to help Joni and Friends’ efforts by moving older wheelchairs to locations where they are rebuilt and restored,” Zanolli said. “FedEx Freight has been a tremendous blessing to Joni and Friends’ Wheels for the World,” said Elizabeth Kelly, senior coordinator for Wheels for the World. Since the beginning of the year, FedEx Freight has transported 1,734 wheelchairs to locations throughout the country for restoration.

By | 2016-09-02T06:19:58+00:00 May 20th, 2016|fedex, News, shippers, Shipping|0 Comments

Deutsche Post DHL Group receives award as most customer-oriented company in 2016

Deutsche Post DHL Group receives award as most customer-oriented company in 2016Since 2006, Deutsche Post DHL Group has utilized First Choice as a Group-wide initiative to optimize service quality. The prize from the Customer Experience Excellence Network honors Group-wide ‘First Choice’ initiative to optimize serviceAt this year’s Customer Experience (CX) Excellence World Summit, Deutsche Post DHL Group won the 2016 award for the “most customer-oriented company”. The award is a reflection of Deutsche Post DHL Group’s ambition to have the best customer orientation of any provider in the industry – a goal firmly embedded in the Group’s Strategy 2020. “Customer centricity at Deutsche Post DHL Group means that every employee tries everyday to improve our processes and refine our methods to ensure a maximum focus on our customers. “Deutsche Post DHL Group has a seamless global service network,” said Anastasia Reshetnikova, Senior Conference Director, Customer Experience Portfolio IQPC.

By | 2016-09-19T15:07:04+00:00 May 20th, 2016|dhl, News, shippers, Shipping|0 Comments

Press Release

The award is annually bestowed by the CX Excellence Network, an association of global companies that develops strategies to win customers and boost customer satisfaction. Deutsche Post DHL Group receives award as most customer-oriented company in 2016Since 2006, Deutsche Post DHL Group has utilized First Choice as a Group-wide initiative to optimize service quality. The prize from the Customer Experience Excellence Network honors Group-wide ‘First Choice’ initiative to optimize serviceAt this year’s Customer Experience (CX) Excellence World Summit, Deutsche Post DHL Group won the 2016 award for the “most customer-oriented company”. The award is a reflection of De

By | 2016-10-01T10:03:20+00:00 May 20th, 2016|News, shippers, Shipping|0 Comments