Transparency And Personalization Are The Next Frontiers For Online Retailers, UPS Study Finds
“For seven years, the UPS Pulse of the Online Shopper has spotted emerging e-commerce trends before they became mainstream,” said Kevin Warren, UPS chief marketing officer. (When it comes to offering visibility and tracking solutions UPS offers consumers UPS My Choice and the recently launched UPS My Choice for Business, designed for small and medium-sized businesses.) For more information or to download the full 2019 UPS Pulse of the Online Shopper research report, visit ups.com/pulse. About th